Frequently asked questions

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General Questions:

What is Yoneti?

Yoneti is an all-in-one appointment scheduling and business management platform designed for service-based businesses and clients. It allows professionals to manage their bookings seamlessly while giving clients an easy way to discover, book, and track appointments.

Who can use Yoneti?

Yoneti is perfect for:✔️Clients looking to book and manage services easily.✔️Businesses such as salons, barbershops, spas, fitness trainers, health professionals, wellness coaches, and morewho need an efficient way to schedule and manage appointments.

Is Yoneti free to use?

Yoneti is free for clients to browse, book, and manage their appointments.Businesses can sign up with flexible pricing options based on their service needs.

How do I download the Yoneti app?

Yoneti is available on the Google Play Store and Apple App Store. Simply search for “Yoneti” and download it to get started!

For Clients:

How do I book an appointment on Yoneti?

Search for a service or provider.
Select an available date and time.
Confirm your booking.
Get real-time updates and reminders.

Can I cancel or reschedule an appointment?

Yes! You can cancel your booking at any time before your scheduled time or request a reschedule, which the business will approve based on availability

What is the Appointment Swapping feature?

This unique feature allows you to swap your appointment with another Yoneti user if your schedule changes. This means no cancellations—just a flexible schedule!

How do I track my appointment?

Yoneti provides real-time appointment tracking so you know exactly how
much time is left before your service starts.

How do I leave a review for a business?

After your appointment, you’ll have the option to rate and review the service provider. Reviews help other users find the best services and improve overall quality!

For Businesses:

How can I register my business on Yoneti?

Signing up is easy! Just download the Yoneti for Business app or visit our website, complete the registration, and start listing your services.

What tools does Yoneti provide for businesses?

✔️ Automated Booking System – Manage appointments with ease.✔️
Customizable Service Packages – Create and offer service bundles.✔️
Real-Time Availability Updates – Keep your schedule up to date.✔️
Customer Engagement Tools – Ratings, in-app chat, and notifications.✔️
Time Extensions – Add extra time to appointments when needed.

How does the in-app chat work?

Businesses can communicate directly with clients through Yoneti’s secure in-app messaging system for appointment updates, service requests, or follow-ups.

Can I advertise my services on Yoneti?

Yes! Yoneti offers in-app advertising options to help you reach more clients
and grow your business.

How does Yoneti help me get more clients?

Yoneti increases visibility by:✔️
Listing your business on our service discovery platform.✔️
Allowing clients to save, review, and share your business.✔️
Offering location-based search to attract nearby customers.✔️
Providing rankings and ratings based on client reviews.

Technical & Support:

I forgot my password. How do I reset it?

Click “Forgot Password” on the login screen, enter your email, and follow
the instructions to reset your password.

Who do I contact for support?

If you have any issues, contact our support team at [your support email] or via the Help section in the Yoneti app.

Is my data secure on Yoneti?

Yes! Yoneti uses advanced encryption and security measures to protect your personal and business data.

Still have questions?

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